Charging station providers optimize their service processes with the ADASMA service software

The future of electromobility: charging infrastructure on the upswing


Electromobility is on the rise and the number of charging stations for electric vehicles is growing every day. The decision to ban the sale of combustion engines from 2030 will accelerate the expansion of the charging infrastructure. With over 125,000 charging stations (as of March 2024) across Germany and ambitious plans to massively expand the network in the coming years, operators of charging networks such as municipal energy suppliers, public utilities and installation and maintenance companies are facing new challenges. Efficient management and maintenance of this charging infrastructure are crucial in order to meet the growing requirements.

Challenges in the maintenance and servicing of charging infrastructure


Managing and maintaining an extensive charging infrastructure comes with a variety of challenges. Operators such as municipal utilities and commercial providers need to maximize the uptime of their charging stations, while installation and maintenance companies need to coordinate their technicians efficiently. Added to this are the complex requirements for inventory management, Operational planning and compliance with legal regulations.

Efficient management and maintenance: Public utilities and municipal energy suppliers require management software for the charging stations they use in order to manage their charging stations efficiently. Without a suitable charging station maintenance solution, it can sometimes be difficult to keep track of maintenance intervals, spare parts requirements and Technician operations.

Minimization of downtimes: As a charging network operator, you rely on your charging stations to remain continuously available and operational. Field service management for charging stations is becoming increasingly important to maximize uptime and resolve issues quickly. Specialized maintenance software for charging stations can make all the difference.

Operational planning and dispatching: It is crucial for installation and maintenance companies to coordinate their service technicians efficiently. Software for field service management and technician scheduling is therefore essential to ensure the smooth installation and maintenance of charging stations. Specialized service planning also helps to optimally plan operations.

Integration into existing infrastructures: Fleet operators with their own charging infrastructure as well as real estate managers and parking garage operators are faced with the task of seamlessly integrating their charging points into existing systems. A flexible and scalable field service management software solution is necessary to meet the specific requirements.

Find out which satisfied customers are already using ADASMA:

ADASMA: The solution for your charging infrastructure

Operational planning, mobile service technician app for iOS, Android and Windows, dashboard and Asset Management help you to manage your charging stations.ADASMA digitizes and efficiently designs the management and maintenance of your charging infrastructure. Benefit from our solution, which is tailored precisely to your needs. Increase your efficiency and digitize your service with ADASMA.

Why ADASMA?

The ADASMA field management software helps you to manage and maintain charging stations and energy systems. Here are some reasons why ADASMA is the ideal choice for municipal utilities, independent charging network operators and installation and maintenance companies:

1. operational planning and resource optimization

Operational planning of your service technicians is an essential part of ADASMA. It enables you to use resources more efficiently and ensure that your Technicians are in the right place at the right time
  • Optimized Operational planning: ADASMA takes into account the urgency of the tasks as well as the availability and qualifications of your Technicians during Operational planning to ensure optimal resource allocation.
  • Route planning: Integrated route optimization tools help to minimize travel times and maximize the efficiency of your field staff.

2. maintenance software incl. interval planning

ADASMA offers specialized maintenance software that focuses on the needs of the charging infrastructure. Our solution enables you to centrally manage maintenance intervals, spare parts stocks and repairs:
  • Predictive maintenance: ADASMA supports you in proactively planning maintenance work based on historical data and current operating conditions. This helps to avoid unexpected failures and extend the service life of your charging stations.
  • Integrated spare parts management: Plan your spare parts and materials centrally to ensure that the right components are always available when they are needed.

3. mobile app for field service technicians

Your Technicians need access to all relevant information in the field. With the ADASMA mobile app, they always have everything to hand - from maintenance histories to technical instructions:
  • Offline functionality: Even without a stable internet connection, your Technicians can continue working with the ADASMA app and synchronize data later.
  • Live updates: Field service technicians can create reports and upload photos in real time, improving communication with the back office and simplifying documentation.

4. extensive reporting and analysis tools

ADASMA provides you with detailed insights into the performance of your charging infrastructure. With comprehensive reporting and analysis tools, you can measure and continuously improve the efficiency of your processes.
  • Data-based decisions: Use real-time reports and historical data to make informed decisions and continuously optimize your maintenance strategies.
  • Customized dashboards: Customize the dashboards to your specific needs to see the most important KPIs and metrics at a glance.

5. connection to the ERP systems you use

Are you already working with an ERP system with which you manage your customer and article master data, as well as mapping quotation and invoicing? This is not a problem, because ADASMA can read the data you have defined using an interface. These ERP systems include
  • SAP
  • Microsoft Business Central / Navision
  • Sage 100
  • SelectLine
  • and much more.

Secure a free initial consultation

We would be happy to support you in selecting the right field service management software and advise you on how you can make your service processes more digital and efficient with ADASMA.