From how many employees is the operation of ADASMA worthwhile?
Unlike many other software providers, ADASMA does not have a minimum number of users. ADASMA is used by companies with 2 to over 100 service technicians and is therefore suitable for companies of any size. Thanks to an attractive pricing model, the operation is profitable even for smaller service companies.
Can ADASMA be connected to other systems (e.g. ERP)?
Thanks to the modern software architecture using REST API, ADASMA can be connected to various software solutions such as ERP, HR or telematics systems. Depending on customer requirements, the scope can vary from read-only access (retrieval of customer and article master data) to write access to the ERP system (transfer of order data). Over 30 different ERP systems have now been quickly and easily connected to ADASMA, including Sage100, SAP, MS Navision, Business Central, SelectLine, Mesonic WinLine, weclapp, Lexoffice, ams and many more.
ADASMA is secured against unauthorized access by third parties in several areas. For example, master and transaction data can only be retrieved from the ADASMA server after successful authentication. Strong password guidelines prevent the use of insecure passwords.
All data exchange between the ADASMA server and the desktop and mobile clients is encrypted at transport level using SSL/TLS certificates. Furthermore, automated backups of the database and the file system to various backup targets (hardware) protect against data loss.
How future-proof is ADASMA?
ADASMA has been developed with state-of-the-art technologies right from the start. This guarantees, among other things, offline capability of the mobile app, flexible and simple connectivity to other software solutions and a modern and intuitive user interface (UI).
Our own development team (no external development or outsourcing) works daily on the further development of ADASMA, implementing new features and improvements based on the wishes and suggestions of our customers. ADASMA updates are usually published quarterly.
ADASMA can be offered either on the customer's own servers (on-premise) or as a hosted solution on dedicated servers in a German data center. In any case, we will of course set up and configure ADASMA for you in consultation with your IT department.
Will I be supported during the software implementation?
We place the highest value on fast, reliable and direct support during software implementation. As a customer, you will be assigned a personal project manager who will accompany you - as required - from the requirements analysis and possible software adaptations through to employee training and go-live support.
Furthermore, the project managers are in regular contact with the development department so that desired adjustments and configurations can be implemented in ADASMA at short notice.
Who can I contact after the software launch?
In addition to functional and intuitive software, our main aim is to offer you the best possible software support. After the introduction of ADASMA, you will be assigned a personal contact person who will be on hand to answer any questions you may have. Should errors/bugs occur in the application in exceptional cases, we also contractually guarantee you the fastest response times so that your system is ready for use again shortly.
With us, you will definitely not find a cumbersome and general support hotline, but will receive direct support from our in-house ADASMA specialists.
What is ADASMA's pricing model?
As part of the software implementation, one-off set-up costs are incurred for installation, employee training and, if necessary, interface integration - depending on the effort required. The calculation of ongoing costs is based on the "user per month" model incl. Discount levels for larger numbers of users. All important services are already transparently included:
Maintenance, further development and updates as well as support with a personal contact person and hosting (if desired). There are explicitly no additional costs for support or updates.