If key figures are missing, service becomes difficult to manage
Without centralized evaluations, operating times, maintenance, equipment inventories and open tasks remain difficult to grasp. Decisions are then often based on experience - but not on reliable data.
Service hours only become visible afterwards
Where time arises is often only recognized when the evaluation is already too late.
Travel times and working hours are difficult to assess
Without comparative values, it remains unclear how much time is actually spent with the customer.
Maintenance due is not recognized early enough
Recurring tasks must be monitored and prioritized manually.
Asset portfolios are difficult to evaluate
Manufacturers, types, status or maintenance contracts cannot be analyzed quickly enough.
Open tasks and tickets are distributed across several locations
To-dos, queries and tickets are not always visible to everyone involved.
Decisions are based on gut feeling instead of data
Capacity, efficiency and service development are not consistently managed on the basis of data.
Relevant service, Asset and task information in a central overview
ADASMA bundles key figures, tasks, tickets, system information and evaluations in such a way, that service managers can recognize more quickly where action is required.
Understanding, evaluating and processing service key figures
The ADASMA Dashboard turns distributed service, Asset and personnel data into clear information for daily control.
Service key figures at a glance
Recognize how service hours are distributed between maintenance, malfunction, travel time and other categories.
Evaluate working time and travel time
See how much time is actually spent with the customer and how much time is spent traveling.
Evaluate asset portfolio
Analyze service objects by manufacturer, type, status, location or maintenance contract.
Keeping an eye on maintenance contracts
Check which Assets are actively maintained and where there is still potential for service contracts.
Individual dashboards per user
Compile views depending on the role - for Operational planning, Service management or Internal service, for example.
Excel export for your own analyses
Export relevant data and process it internally if required.
Demo zur Serviceauswertung vereinbaren
Lassen Sie sich zeigen, wie ADASMA Einsatzkennzahlen, Anlagenkennzahlen, To-dos, Wartungsverträge und Exporte in einer zentralen Übersicht verbindet.
Each role sees what it needs in the dashboard to make better decisions
Service management, Operational planning, management and office staff use key figures differently - ADASMA makes the appropriate information visible.
Recognize more quickly whether the service is on schedule
You can see whether capacities, maintenance and operating times remain within the desired framework.
Classify open operations and tasks more quickly
Current operation locations, operations still to be planned and open to-dos become visible more quickly.
Better basis for decision-making
Utilization, efficiency and service development can be evaluated more accurately.
To-dos, tickets and information centrally at a glance
Important tasks, queries and relevant service information remain visible in day-to-day business.
From evaluation to forward-looking service planning
Mit ADASMA sehen Sie nicht nur, was bereits passiert ist. You can also see what maintenance is due, what capacities are required and where future service workloads are likely to arise.
Answers that really help in day-to-day business
The dashboard helps to derive operational and strategic questions more quickly from specific data.
The dashboard becomes powerful when all service information comes together
Operational planning, Asset Management, tickets, app, AI, customer portal and ERP provide the data basis - the dashboard turns it into information relevant to management.
Asset management
The asset portfolio, status, contracts and service objects can be evaluated.
About the functionOperational planning
Open operations, current locations and planning requirements become visible.
About the functionTicket system
Tickets, to-dos and open tasks are included in the overview.
About the functionService technician app
Feedback, times and documentation become the data basis.
About the functionAI functions new
Structured service and dashboard data create the basis for intelligent support.
About the functionCustomer portal
Released information, documents and status data can be provided in a customer-oriented manner.
About the functionERP interfaces
Order, customer and feedback data can be linked to existing systems.
About the functionFrequently asked questions about the ADASMA Dashboard
Answers to key figures, export, individualization, authorizations and database.
What key figures does the ADASMA dashboard show?
Among other things, ADASMA can display operation, personnel and asset key figures, for example service hours, working and travel times, assets by manufacturer or type as well as information on maintenance contracts.
Can dashboards be customized?
Yes. Users can compile their dashboard according to their requirements and show or hide modules or arrange them using drag & drop.
Can I export data from ADASMA?
Yes. Data can be exported and processed internally using the Excel export function.
For whom is the dashboard particularly relevant?
Especially for service managers, Operational planners, office staff and management, who want to evaluate and control service processes using concrete key figures.
Can the dashboard help with maintenance planning?
Yes. When relevant data from Asset Management, Maintenance Planning and Operations converge, upcoming maintenance and capacities can be better evaluated.
Erleben Sie, wie ADASMA Servicekennzahlen, Anlagen und Aufgaben verbindet.
Im unverbindlichen Termin sehen Sie, wie ADASMA aus Service-, Anlagen- und Aufgabendaten eine zentrale Entscheidungsgrundlage für Wartung, Einsatzplanung und Instandhaltung macht.