ERP interfaces for field service management and maintenance
Connect ADASMA with your existing ERP system and merge master data, orders, service assignments and confirmations cleanly - without having to replace your existing system landscape.
Experience with various ERP, MRP and third-party systems.
Individual system landscapes can be technically tested.
If ERP and service software are not connected, duplication of work and errors occur
If orders, master data and feedback are transferred manually between ERP, service planning and field service, rework, error rates and throughput times increase.
Orders are transferred manually
Service or maintenance orders must be created again from the ERP, copied or forwarded by e-mail.
Master data is maintained twice
Customers, contact persons, assets, locations or articles are updated in several systems and therefore do not remain reliably synchronized.
Feedback from the service department comes back too late
Operation data only reaches ERP, back office or billing after manual checking and subsequent recording.
Times, material and reports must be entered later
Working times, services, materials used and service reports are often only transferred to subsequent processes after the operation.
Billing delayed due to reworking
As long as data is not returned in a complete and structured form, invoicing and post-calculation remain dependent on manual steps.
IT and specialist department mediate between several systems
If data flows are not clearly defined, technical and functional issues have to be clarified manually again and again.
What data can be exchanged between ERP and ADASMA?
The specific data that is transferred depends on the ERP system, the existing interface and the desired process. Master data, orders, deployment information and feedback from the service department are typical.
Master data, orders, planning and feedback are linked professionally and technically.
Customers, contact persons, assets, locations, articles
Relevant basic data can be provided as a basis for planning, the app and the service process.
Service orders, maintenance orders, deployment information
Orders from the ERP can be used in ADASMA for Operational planning and mobile processing.
Assignment status, technician assignment, appointments
Planning information links the ERP process, scheduling and field service more transparently.
Working hours, materials, services, service reports
Recorded data from the field service can be fed back into subsequent processes in a more structured way.
Billing-relevant data for invoicing or post-calculation
Validated feedback can reduce post-processing and prepare billing steps.
Selection of compatible ERP systems and providers
ADASMA has already been connected to numerous ERP and merchandise management systems. The following selection shows typical systems and providers. Your system is not listed? We then check together which connection makes technical sense.
AMS ERP is a specialized ERP system that supports medium-sized companies in particular in efficiently managing and optimizing their business processes. It offers customized solutions for industries such as mechanical and plant engineering by integrating all key areas such as production, logistics and finance.
AlphaPlan is an ERP system that specializes in the needs of medium-sized companies. It provides comprehensive support for the planning and management of all relevant business processes, from production and sales to finance and controlling.
easybill is a cloud-based invoicing software that enables small and medium-sized enterprises and self-employed people to create and manage invoices, quotations and delivery bills efficiently and in a legally compliant manner.
Hamburger Software ERP is a proven ERP system that has been specially developed for small and medium-sized companies. It offers comprehensive solutions for financial accounting, order processing, merchandise management and payroll accounting.
Lexware Office is a cloud-based ERP system developed specifically for the self-employed and small businesses. It offers a simple and intuitive solution for accounting, invoicing and finance.
Microsoft Dynamics 365 Business Central is a comprehensive ERP software solution that has been specially developed for small and medium-sized companies. The software integrates various business areas such as financial management, sales, purchasing, warehouse management and project management.
microtech is a flexibly customizable ERP system for small and medium-sized companies. The solution is suitable for trade, production and services and combines important business areas such as merchandise management, logistics & shipping, e-commerce, production, document management as well as financial and payroll accounting.
MyFactory is an ERP system developed specifically for the manufacturing industry. It optimizes the entire production chain, from material procurement to production and delivery, and ensures seamless processes and maximum efficiency.
Sage Operations simplifies daily tasks by automating numerous processes and optimizing workflows. Whether it is the organization of production orders, change control or warehouse management, the focus is clearly on the users.
Sage 100 is a comprehensive ERP software solution aimed at small and medium-sized companies. It offers modules for financial accounting, merchandise management, production, CRM and human resources.
SAP is a leading ERP system that helps companies to efficiently manage and optimize their business processes. With SAP, companies benefit from integrated solutions that cover all key functions.
SAP Business One is an ERP software solution developed specifically for small and medium-sized enterprises. The software covers all central business areas, including financial management, sales, purchasing, warehouse management, production and CRM.
SelectLine is a modular ERP software tailored to the needs of small and medium-sized companies. The software includes functions for merchandise management, accounting, production and CRM.
SevDesk is a cloud-based accounting software specially developed for the self-employed, freelancers and small businesses. SevDesk allows users to create invoices and quotes, digitally record receipts and automate their bookkeeping.
Time Line ERP is a powerful ERP system that has been specially developed for medium-sized companies. It covers all key business areas, from purchasing and warehouse management to production, finance and sales.
weclapp is a cloud-based ERP software that supports companies in managing their business processes. It offers modules for CRM, project management, merchandise management, accounting and more.
work4all is a holistic business software that combines CRM, ERP, project management and document management in one central platform. All customer, project and order-related information is bundled in digital files.
Your system is not in the selection? ADASMA has already been connected or technically tested with many other ERP and merchandise management systems. Together, we will clarify which interface, API or data transfer makes sense for your service process.
We then check together which connection makes technical sense.
Not every ERP landscape is the same. That's why ADASMA focuses on your existing system, the existing interfaces, the required data flows and your desired service process.
Check existing interfaces
What data can already be provided or transferred?
Understanding the data structure
Which master data, orders and confirmations are technically relevant?
Consider REST API
Flexible connections can be checked depending on the system landscape.
Define the process together
Which data should flow into ADASMA and back into the ERP and when?
Each role benefits differently - but they all work with connected data
ERP interfaces relieve the burden on the specialist department, IT, office staff and management because data flows are cleaner and processes are more comprehensible.
Better connection between planning and feedback
Orders, deployment status and feedback come together in a more structured way. This makes the service process more transparent and resilient.
- More overview
- Fewer media disruptions
Less manual rework
Master data, orders, times, materials and reports do not have to be constantly updated between systems.
- Less double entry
- Faster billing
Clear data flows instead of isolated solutions
Interfaces, REST API and system requirements can be checked in a structured manner and adapted to your IT landscape.
- Check REST API
- Connect systems
More efficient service processes
Less reworking, fewer errors and faster throughput times improve the cost structure and scalability.
- Reduce costs
- Scaling processes
ERP interfaces as a connecting database for your service process
Master data, orders, operational information and feedback do not remain isolated, but connect with Asset Management, Dashboard, Operational planning, Customer Portal, App, Tickets and AI.
Asset management
Master data, locations, assets and components can be made usable from connected systems.
About the functionDashboard
Service, order and feedback data can be better evaluated and used for decision-making.
About the functionOperational planning
Service and maintenance orders can be transferred from the ERP to planning and scheduled.
About the functionCustomer portal
Reports, documents and status information can be provided from the service process in a traceable manner.
About the functionService technician app
Times, materials, services and service reports can be recorded on the move and fed back for subsequent processes.
About the functionTicket system
Open work, queries and service cases remain linked to order and feedback data.
About the functionAI functions new
Connected order, customer and feedback data create a better basis for briefings, summaries and intelligent service support.
About the functionFrequently asked questions about ADASMA ERP interfaces
Answers to typical questions about ERP connection, data flow, REST API, existing systems, hosting, on-premise and project workflow.
Can ADASMA be connected to our existing ERP system?
In many cases, yes. ADASMA has experience with over 50 ERP interfaces and can be connected via existing interfaces, individual connections or REST-API, depending on the system .
What data is exchanged between ERP and ADASMA?
Master data, customer and system data, order data and feedback from the service such as times, material, services or service reports are typical. The exact scope depends on the ERP system and the desired process.
Does our ERP system need to be replaced?
No. ADASMA complements your ERP in the areas of Field Service Management, Operational planning, mobile documentation and service feedback.
What happens if our ERP is not on the list?
Existing interfaces, data structure and process requirements are then checked. A connection via REST API can also be considered depending on the system landscape.
Is hosting or on-premise possible?
ADASMA can be operated in line with IT and security requirements. Hosting and on-premise scenarios can be evaluated together in the project.
How does the testing of an ERP connection work?
First, your ERP system, existing interfaces, relevant data and the desired service process are examined. This determines which technical and functional connection makes sense.
Discover how ADASMA fits into your existing system landscape.
During a no-obligation consultation, we will jointly review which ERP system you use, identify relevant data flows, and determine how ADASMA can meaningfully complement your service processes.