Why is maintenance so important?


As part of the maintenance of machines and systems, the aim is to prevent them from failing unexpectedly over time. Regular and careful maintenance work ensures that the degree of wear and tear on the machine does not increase, thereby reducing the risk of failure. Particularly in critical areas - e.g. In the case of power supply plants, maintenance in accordance with the manufacturer's instructions is essential. In these cases, a structured operational planning is essential.

Regular maintenance is also an important aspect from a business perspective. Due to the pre-defined maintenance intervals, maintenance work corresponds to plannable activities and can be scheduled as efficiently as possible with sufficient preparation time and an early reminder - e.g. using maintenance planning software. This means, for example, that several maintenance jobs can be combined, saving travelling time and ultimately costs. Unexpected machine breakdowns, on the other hand, correspond to unplanned activities and usually have to be rectified on an ad-hoc basis. This results in significantly higher costs - e.g. due to inefficient travelling or express costs for material shipping, which can be prevented by regular maintenance.

What are the difficulties with maintenance planning?


Large number of maintenance objects

The larger the company's service division, the more customers and Maintenance objects are looked after. As a result, the overview of all due maintenance dates is increasingly lost. Added to this is the complexity of maintenance monitoring. Often it is no longer just the property that is due within a certain interval. Even subordinate components have their own maintenance cycles that need to be taken into account.

Consideration of contracts

Another difficulty for maintenance planners is the consideration of maintenance and servicing contracts and their terms. Within the contracts, customer or property-specific maintenance intervals are often defined that deviate from the standard system. In addition, the scope of the maintenance work to be carried out is often contractually agreed between the customer and the maintenance company, leading to increasing complexity.

Individualization and technical complexity

In the context of maintenance planning, it must be emphasized that not all objects are maintained at the same intervals. In particular, if the intervals are based on counter values - e.g. operating hours - are defined, planning becomes much more complex. Then other factors such as the degree of utilisation of the machines (e.g. operating hours per day) has an influence on the next due maintenance date.

Appointment coordination and route planning

As soon as the maintenance due has been determined, further difficulties in coordinating appointments and planning routes. On the one hand, scheduling usually has to be agreed with the customer in advance, and on the other, maintenance work should be grouped into geographical grids in order to minimise travel times and the resulting costs. Only software-supported planning can guarantee optimum customer satisfaction and routes.

Contact us to find out more about intelligent maintenance planning in ADASMA.

What tasks does the maintenance plan software perform?


Maintenance planning in ADASMA

With ADASMA, you can map all your customers' maintenance objects in a structured and clear manner.You can define standards that should always apply to an object type, but you can also make completely customised maintenance settings. The maintenance intervals are aggregated within maintenance plans in ADASMA. This has the advantage that you can integrate several consecutive intervals into a higher-level plan. The structure could look as follows, for example (can be customised as required):

  • Every 400 operating hours: Oil change
  • Every 2,000 operating hours: Standard regular maintenance
  • Every 10,000 operating hours: Regular maintenance + overhaul component "A"
  • Every 40,000 operating hours: Major overhaul of the object

The maintenance plans are in turn assigned to the objects. Based on the system history and taking into account the automatically calculated degree of utilisation of the property, an intelligent algorithm determines the maintenance dates due in the future.

  • With ADASMA, we have not only fully digitalized our factory customer service, but are now also integrating our Germany-wide service partners into our service processes. This ensures maximum efficiency, especially in combination with the interface to our ERP system.
    ÖkoFEN Heiztechnik GmbH
    Simon Tomaschko (Leitung Kundendienst)
  • Both our technicians in the workshop and the entire field service use ADASMA for digital documentation. With interfaces to our ERP system "Sage 100" and the KOBELCO telematics system, ADASMA has integrated seamlessly into our system landscape.
    EMB Baumaschinen GmbH
    Andreas Mautner (Controlling & Administration)
  • With the intuitive ADASMA mobile app, we can provide our service technicians with all the relevant deployment information, including provide navigation data on their end devices. From order placement to invoicing, ADASMA is designed to be completely coherent and interacts excellently with our ERP application.
    SERCOO ENERGY GmbH
    Thorsten Hau (Geschäftsführer) & Olaf Huchthausen (Leitung Service BHKW)
  • Thanks to its high degree of flexibility, ADASMA could be tailored to our requirements in servicing wind turbines. The connection to our ERP system also went smoothly, so that we can now handle the entire order processing and the associated documentation completely digitally. In ADASMA, we have found the solution that can help shape Sabowind's digital future.
    Sabowind Service GmbH
    Marcus Bojack | Geschäftsführer
  • For us, ADASMA is much more than a "digital representation" of the assembly reporting system. ADASMA is our communication platform for all matters relating to our customers in terms of visit reports, maintenance histories, contracts, planning tools, materials management, etc. - and thus covers all our needs in compressed air technology.
    Carl Nolte Technik GmbH
    Marvin Haverkamp | Bereichsleiter Drucklufttechnik
  • We looked at a number of software solutions beforehand, but opted for ADASMA due to its intuitive operation and extensive configuration options. The interface for connecting to our ERP system enables us to work in the service department without media discontinuity.
    KMA Umwelttechnik GmbH
    Dr. Holger Wagner | Geschäftsführer
  • Compared to other maintenance solutions, ADASMA was by far the best fit for our CHP service requirements. Both our schedulers and our Technicians are highly satisfied.
    Energas BHKW GmbH
    Jan Haska | Service Innendienstleiter
  • As a licensed MWM service and sales partner, our customers place the highest demands on the maintenance and servicing of their plants. With ADASMA, we have found a service software that provides us with optimum support.
    Agrarservice Lass GmbH
    Patrick Schröter | Leitung Technik
  • The interface is very tidy and intuitive. We can offer our customers real added value in service thanks to seamless system documentation and support for deployment planning.
    EPS BHKW GmbH
    Andreas Hülsing | Geschäftsführer
  • Our entire technical system documentation is now much more structured and transparent. The ADASMA app has also enabled us to significantly improve the quality and efficiency of our service process.
    Kloska Energie- und Motorentechnik GmbH
    Christian Tieck | Betriebsleitung
  • Our dispatchers plan more efficiently and the service technicians process their operations completely digitally. By saving time, they can now focus more comprehensively on their customers and tasks.
    KWK-tec GmbH
    Daniel Friedrich | Geschäftsführer
  • The structured design and operation of the mobile app in the field are very well done. Synchronization with the desktop app works reliably and simplifies the follow-up of service documents immensely.
    enertec Service GmbH
    Matthias Lehmann | Geschäftsführer

Order management and resource planning

Once the due maintenance dates have been determined, you will be supported by ADASMA also fully supports the downstream planning process. As an operation planner, you generate orders or operations directly from the maintenance tickets. These assignments are displayed on our integrated planning board as "incomplete planned assignments". You can use the map section to further optimise the routes and ensure that no routes overlap unnecessarily, especially if there are several jobs and technicians. Finally, you can simply drag and drop the call-outs onto the appropriate service technician to schedule them.

  • With ADASMA, we have not only fully digitalized our factory customer service, but are now also integrating our Germany-wide service partners into our service processes. This ensures maximum efficiency, especially in combination with the interface to our ERP system.
    ÖkoFEN Heiztechnik GmbH
    Simon Tomaschko (Leitung Kundendienst)
  • Both our technicians in the workshop and the entire field service use ADASMA for digital documentation. With interfaces to our ERP system "Sage 100" and the KOBELCO telematics system, ADASMA has integrated seamlessly into our system landscape.
    EMB Baumaschinen GmbH
    Andreas Mautner (Controlling & Administration)
  • With the intuitive ADASMA mobile app, we can provide our service technicians with all the relevant deployment information, including provide navigation data on their end devices. From order placement to invoicing, ADASMA is designed to be completely coherent and interacts excellently with our ERP application.
    SERCOO ENERGY GmbH
    Thorsten Hau (Geschäftsführer) & Olaf Huchthausen (Leitung Service BHKW)
  • Thanks to its high degree of flexibility, ADASMA could be tailored to our requirements in servicing wind turbines. The connection to our ERP system also went smoothly, so that we can now handle the entire order processing and the associated documentation completely digitally. In ADASMA, we have found the solution that can help shape Sabowind's digital future.
    Sabowind Service GmbH
    Marcus Bojack | Geschäftsführer
  • For us, ADASMA is much more than a "digital representation" of the assembly reporting system. ADASMA is our communication platform for all matters relating to our customers in terms of visit reports, maintenance histories, contracts, planning tools, materials management, etc. - and thus covers all our needs in compressed air technology.
    Carl Nolte Technik GmbH
    Marvin Haverkamp | Bereichsleiter Drucklufttechnik
  • We looked at a number of software solutions beforehand, but opted for ADASMA due to its intuitive operation and extensive configuration options. The interface for connecting to our ERP system enables us to work in the service department without media discontinuity.
    KMA Umwelttechnik GmbH
    Dr. Holger Wagner | Geschäftsführer
  • Compared to other maintenance solutions, ADASMA was by far the best fit for our CHP service requirements. Both our schedulers and our Technicians are highly satisfied.
    Energas BHKW GmbH
    Jan Haska | Service Innendienstleiter
  • As a licensed MWM service and sales partner, our customers place the highest demands on the maintenance and servicing of their plants. With ADASMA, we have found a service software that provides us with optimum support.
    Agrarservice Lass GmbH
    Patrick Schröter | Leitung Technik
  • The interface is very tidy and intuitive. We can offer our customers real added value in service thanks to seamless system documentation and support for deployment planning.
    EPS BHKW GmbH
    Andreas Hülsing | Geschäftsführer
  • Our entire technical system documentation is now much more structured and transparent. The ADASMA app has also enabled us to significantly improve the quality and efficiency of our service process.
    Kloska Energie- und Motorentechnik GmbH
    Christian Tieck | Betriebsleitung
  • Our dispatchers plan more efficiently and the service technicians process their operations completely digitally. By saving time, they can now focus more comprehensively on their customers and tasks.
    KWK-tec GmbH
    Daniel Friedrich | Geschäftsführer
  • The structured design and operation of the mobile app in the field are very well done. Synchronization with the desktop app works reliably and simplifies the follow-up of service documents immensely.
    enertec Service GmbH
    Matthias Lehmann | Geschäftsführer
  • With ADASMA, we have not only fully digitalized our factory customer service, but are now also integrating our Germany-wide service partners into our service processes. This ensures maximum efficiency, especially in combination with the interface to our ERP system.
    ÖkoFEN Heiztechnik GmbH
    Simon Tomaschko (Leitung Kundendienst)
  • Both our technicians in the workshop and the entire field service use ADASMA for digital documentation. With interfaces to our ERP system "Sage 100" and the KOBELCO telematics system, ADASMA has integrated seamlessly into our system landscape.
    EMB Baumaschinen GmbH
    Andreas Mautner (Controlling & Administration)
  • With the intuitive ADASMA mobile app, we can provide our service technicians with all the relevant deployment information, including provide navigation data on their end devices. From order placement to invoicing, ADASMA is designed to be completely coherent and interacts excellently with our ERP application.
    SERCOO ENERGY GmbH
    Thorsten Hau (Geschäftsführer) & Olaf Huchthausen (Leitung Service BHKW)
  • Thanks to its high degree of flexibility, ADASMA could be tailored to our requirements in servicing wind turbines. The connection to our ERP system also went smoothly, so that we can now handle the entire order processing and the associated documentation completely digitally. In ADASMA, we have found the solution that can help shape Sabowind's digital future.
    Sabowind Service GmbH
    Marcus Bojack | Geschäftsführer
  • For us, ADASMA is much more than a "digital representation" of the assembly reporting system. ADASMA is our communication platform for all matters relating to our customers in terms of visit reports, maintenance histories, contracts, planning tools, materials management, etc. - and thus covers all our needs in compressed air technology.
    Carl Nolte Technik GmbH
    Marvin Haverkamp | Bereichsleiter Drucklufttechnik
  • We looked at a number of software solutions beforehand, but opted for ADASMA due to its intuitive operation and extensive configuration options. The interface for connecting to our ERP system enables us to work in the service department without media discontinuity.
    KMA Umwelttechnik GmbH
    Dr. Holger Wagner | Geschäftsführer
  • Compared to other maintenance solutions, ADASMA was by far the best fit for our CHP service requirements. Both our schedulers and our Technicians are highly satisfied.
    Energas BHKW GmbH
    Jan Haska | Service Innendienstleiter
  • As a licensed MWM service and sales partner, our customers place the highest demands on the maintenance and servicing of their plants. With ADASMA, we have found a service software that provides us with optimum support.
    Agrarservice Lass GmbH
    Patrick Schröter | Leitung Technik
  • The interface is very tidy and intuitive. We can offer our customers real added value in service thanks to seamless system documentation and support for deployment planning.
    EPS BHKW GmbH
    Andreas Hülsing | Geschäftsführer
  • Our entire technical system documentation is now much more structured and transparent. The ADASMA app has also enabled us to significantly improve the quality and efficiency of our service process.
    Kloska Energie- und Motorentechnik GmbH
    Christian Tieck | Betriebsleitung
  • Our dispatchers plan more efficiently and the service technicians process their operations completely digitally. By saving time, they can now focus more comprehensively on their customers and tasks.
    KWK-tec GmbH
    Daniel Friedrich | Geschäftsführer
  • The structured design and operation of the mobile app in the field are very well done. Synchronization with the desktop app works reliably and simplifies the follow-up of service documents immensely.
    enertec Service GmbH
    Matthias Lehmann | Geschäftsführer
  • With ADASMA, we have not only fully digitalized our factory customer service, but are now also integrating our Germany-wide service partners into our service processes. This ensures maximum efficiency, especially in combination with the interface to our ERP system.
    ÖkoFEN Heiztechnik GmbH
    Simon Tomaschko (Leitung Kundendienst)
  • Both our technicians in the workshop and the entire field service use ADASMA for digital documentation. With interfaces to our ERP system "Sage 100" and the KOBELCO telematics system, ADASMA has integrated seamlessly into our system landscape.
    EMB Baumaschinen GmbH
    Andreas Mautner (Controlling & Administration)
  • With the intuitive ADASMA mobile app, we can provide our service technicians with all the relevant deployment information, including provide navigation data on their end devices. From order placement to invoicing, ADASMA is designed to be completely coherent and interacts excellently with our ERP application.
    SERCOO ENERGY GmbH
    Thorsten Hau (Geschäftsführer) & Olaf Huchthausen (Leitung Service BHKW)
  • Thanks to its high degree of flexibility, ADASMA could be tailored to our requirements in servicing wind turbines. The connection to our ERP system also went smoothly, so that we can now handle the entire order processing and the associated documentation completely digitally. In ADASMA, we have found the solution that can help shape Sabowind's digital future.
    Sabowind Service GmbH
    Marcus Bojack | Geschäftsführer
  • For us, ADASMA is much more than a "digital representation" of the assembly reporting system. ADASMA is our communication platform for all matters relating to our customers in terms of visit reports, maintenance histories, contracts, planning tools, materials management, etc. - and thus covers all our needs in compressed air technology.
    Carl Nolte Technik GmbH
    Marvin Haverkamp | Bereichsleiter Drucklufttechnik
  • We looked at a number of software solutions beforehand, but opted for ADASMA due to its intuitive operation and extensive configuration options. The interface for connecting to our ERP system enables us to work in the service department without media discontinuity.
    KMA Umwelttechnik GmbH
    Dr. Holger Wagner | Geschäftsführer
  • Compared to other maintenance solutions, ADASMA was by far the best fit for our CHP service requirements. Both our schedulers and our Technicians are highly satisfied.
    Energas BHKW GmbH
    Jan Haska | Service Innendienstleiter
  • As a licensed MWM service and sales partner, our customers place the highest demands on the maintenance and servicing of their plants. With ADASMA, we have found a service software that provides us with optimum support.
    Agrarservice Lass GmbH
    Patrick Schröter | Leitung Technik
  • The interface is very tidy and intuitive. We can offer our customers real added value in service thanks to seamless system documentation and support for deployment planning.
    EPS BHKW GmbH
    Andreas Hülsing | Geschäftsführer
  • Our entire technical system documentation is now much more structured and transparent. The ADASMA app has also enabled us to significantly improve the quality and efficiency of our service process.
    Kloska Energie- und Motorentechnik GmbH
    Christian Tieck | Betriebsleitung
  • Our dispatchers plan more efficiently and the service technicians process their operations completely digitally. By saving time, they can now focus more comprehensively on their customers and tasks.
    KWK-tec GmbH
    Daniel Friedrich | Geschäftsführer
  • The structured design and operation of the mobile app in the field are very well done. Synchronization with the desktop app works reliably and simplifies the follow-up of service documents immensely.
    enertec Service GmbH
    Matthias Lehmann | Geschäftsführer

Digital integration of service technicians

With our field service app, your service technicians receive immediate notification of the new assignment. All documents such as maintenance checklists, measurement logs, time recording and images are recorded quickly and easily via the mobile app. Finally, the resulting service report is confirmed with digital signatures and all data is transmitted to the control centre once the job has been completed. ADASMA uses the information transmitted by the service technician to predict the next maintenance dates.

Arrange a webinar appointment to find out more about the seamless Service Lifecycle Management from ADASMA.