Digitize service processes with mechanical engineering field service software
ADASMA helps mechanical engineering companies digitally integrate assets, components, maintenance schedules, mobile service reports, and key performance indicators into a seamless service process.
Industrial services are becoming a key competitive factor in the mechanical engineering industry
As the technical capabilities of assets and machinery continue to advance , the industrial services sector is becoming increasingly important.
More complex machines, more sensors, and new expectations for service
In the mechanical engineering sector, the industrial service business has become significantly more important in recent years. As a result, more and more manufacturers are turning to mechanical engineering field service software, to better manage service processes and stand out from the competition.
New machines are equipped with more sophisticated sensors and better internet connectivity. This enables smart service approaches in which machine data from sensors, control systems (PLCs), and connected systems such as MES or ERP is used to manage maintenance, service calls, and condition assessments in a data-driven manner.
Document complex machines, components, and service reports without any disruption
Maintenance and repair work are essential in mechanical engineering, to extend service life, minimize downtime , and provide clear documentation of the work performed.
Complex machines and components
Machines and their components have different maintenance requirements. This requires detailed documentation of the components, their characteristics, and the work performed.
Adhere to maintenance schedules reliably
Adherence to maintenance schedules is a key component of service work. Technicians must know which tasks need to be performed on which machine and on which components.
Record measurement reports accurately
Measurement reports should be documented digitally right away, so that values, deviations, and feedback are available in a structured format and can be processed further at a later time.
Avoid paper reports
Paper reports quickly become illegible due to dirt, dust, and oil. Digital service reports ensure that the back office receives information that can be put to immediate use.
Handle service processes digitally without any disruption
KMA Umwelttechnik uses ADASMA to intuitively manage service workflows, flexibly customize configurations, and seamlessly integrate ERP processes.
We looked at a few software solutions beforehand, but ultimately chose ADASMA because of its intuitive user interface and extensive configuration options. The interface for connecting to our ERP system enables us to work in the service department without media discontinuity.
A configurable end-to-end solution for service processes in mechanical engineering
ADASMA can be customized to meet the specific needs and challenges of the mechanical engineering industry and supports the entire service process, from asset management to analysis.
Digitally map service processes for machines and assets end-to-end
From components and documents to maintenance intervals and customizable forms , all the way to plant-specific key performance indicators, a service process is created that can be clearly documented and specifically analyzed.
Property management with comprehensive component documentation
ADASMA supports asset management with complete documentation of all components. In addition, relevant documents such as operating manuals, nameplates , and other technical documentation can be stored.
Maintenance intervals based on operating hours or since the last maintenance
Maintenance intervals can be displayed based on operating hours or the date of the last maintenance. This ensures that upcoming service work remains transparent and easy to plan.
Customizable forms and maintenance schedules
Customizable forms and maintenance schedules help meet the demands of complex mechanical engineering at . Service technicians document the tasks performed directly in digital form.
Analysis of plant-specific key performance indicators
Analyzing plant-specific metrics helps optimize service at , identify trends at , and refine processes based on data.
Key metrics, service reports, and maintenance information are not kept in isolation— —but are integrated in a structured manner into the digital service process.
Digitalizing service and maintenance processes in mechanical engineering
We would be happy to advise you on how to make your service and maintenance processes more digital and efficient with ADASMA.