Technician scheduling and mobile app for
refrigeration service companies
Basics of refrigeration systems
Whether refrigeration systems, cold rooms, heat pumps or ventilation systems. Within refrigeration and air conditioning technology, all assets and their components are sometimes exposed to extreme conditions that can change at any time. Regular, professional maintenance and thorough leak tests are the cornerstone for high operational reliability and early detection of malfunctions. Especially in industrial applications, trouble-free system operation is of great importance in order to minimize downtime and operating costs.
Challenges in the maintenance of industrial refrigeration systems
Operators of industrial refrigeration systems demand fast response times from their maintenance and service companies. A reliably functioning service department is essential for this. For ad-hoc operations in particular, service software must ensure that no important information is lost in the short time available. Operational planning must be able to react quickly and flexibly. This includes adapting existing plans , taking into account existing routes and the skills of service technicians, in order to create capacity for acute malfunctions.
The basis for excellent service is complete and comprehensive Asset documentation. Whether it's weeks of planned maintenance or an emergency service call-out - the service technician should be able to access the Asset master data and history for every operation using a mobile app. The digital logging of measured values also plays a decisive role here. Only then is it possible to carry out further analyses without any additional effort in order to prevent any undesirable developments at an early stage. If measured values, e.g. If the replacement of a component is necessary, this replacement must also be recorded digitally in the system file - e.g. by photographing the type plate of the respective system component.
Find out which functions ADASMA uses to provide you with optimum support for your challenges.
Optimize service for refrigeration systems with the ADASMA operational planning and service technician app
The mobile ADASMA app offers your fitters the option of digitally recording measured values, e.g. as part of leak tests. If required, each entry can be checked for permissible upper and lower value limits so that typing errors are excluded. The technician is also able to view the past measured values in the form of measured value curves - even without an Internet connection.
ADASMA meets the demand for flexibility in refrigeration service with an on-call service function in the mobile app, among other things. Technicians can create operations directly within the mobile app, especially at weekends when service technicians have to carry out unplanned emergency service calls. This enables them to access all plant data without the back office and create ad hoc operations. At the same time, there is no media disruption and the billing department can bill the operation directly in the following week - just like all planned operations. The manual typing of handwritten service reports from the weekend is no longer necessary.
During the week, the intelligent planning board also helps the office staff to flexibly reschedule operations so that they can react to unplanned events at any time. ADASMA actively supports the selection of the right technician by means of integrated route planning and skill matching.